{"id":8265,"date":"2024-04-10T05:30:35","date_gmt":"2024-04-10T05:30:35","guid":{"rendered":"https:\/\/economicherald.net\/?p=8265"},"modified":"2024-04-10T05:30:35","modified_gmt":"2024-04-10T05:30:35","slug":"viva-energy-taps-datamesh-for-next-gen-payments-and-customer-experience","status":"publish","type":"post","link":"https:\/\/economicherald.net\/?p=8265","title":{"rendered":"Viva Energy taps DataMesh for next-gen payments and customer experience"},"content":{"rendered":"

Viva Energy and DataMesh forge transformative payment technology partnership
\nIntegration of DataMesh\u2019s Unify across Viva\u2019s network promises seamless transactions
\nCollaboration targets future-proof, contactless, and digital customer experiences<\/p>\n

\u00a0<\/p>\n

Special Report:<\/em><\/strong> In a move set to reshape the fuel retail landscape, Viva Energy Australia has formed a game-changing partnership with financial technology innovator DataMesh. <\/strong><\/p>\n

One of Australia\u2019s largest fuel suppliers has signed a multi-year agreement which will see DataMesh\u2019s cutting-edge payment solutions integrated across its vast network of company-owned and dealer sites, ushering in a new era of seamless transactions and elevated customer experiences.<\/p>\n

Meeting approximately 25 per cent of the nation\u2019s liquid fuel demands, Viva Energy recognises the pivotal role of innovative payment technology in driving operational efficiency and consumer satisfaction. By joining forces with DataMesh, the company aims to future-proof its offerings, ensuring a seamless journey for customers across all touchpoints, from in-store purchases to forecourt transactions and digital channels.<\/p>\n

Ashley Harris, Shell Card manager at Viva Energy, expressed enthusiasm for the partnership, stating: \u201cViva Energy is deploying next-generation technology to deliver an exceptional customer experience, and DataMesh is an ideal partner on this journey.<\/p>\n

\u201cTheir one terminal solution handles the myriad of payment types that consumers expect today, from proprietary fuel cards to mobile wallets.\u201d<\/p>\n

At the core of this collaboration lies DataMesh\u2019s renowned Unify platform, an \u201call-in-one\u201d solution that provides a modular, card-present, and eCommerce capability, seamlessly integrating with existing acquirer and merchant systems. This approach ensures a smooth transition without disrupting Viva Energy\u2019s established relationships while enabling the adoption of cutting-edge payment innovations.<\/p>\n

Mark Nagy, the CEO of DataMesh, highlighted the company\u2019s deep-rooted expertise in catering to the unique needs of high-volume industries like fuel, retail and hospitality.<\/p>\n

\u201cThe consumer payment landscape is rapidly evolving, with customers demanding support for everything from loyalty programs to contactless apps,\u201d he stated. \u201cOur platform ensures Viva is future-proofed to accept any payment method, all while generating rich data insights.\u201d<\/p>\n

The partnership underscores DataMesh\u2019s commitment to relentless innovation, with plans to develop tailored solutions that address Viva Energy\u2019s evolving requirements.<\/p>\n

\u201cAs Viva Energy\u2019s needs grow, DataMesh will create tailored solutions that generate a competitive edge through exceptional customer service and smoother operations,\u201d Nagy said.<\/p>\n

Viva Energy\u2019s extensive Australia-wide network, spanning company-owned and dealership locations, will soon benefit from DataMesh\u2019s comprehensive suite of solutions. The advanced technology will support a wide range of services, including scheme cards, fuel cards, loyalty programs, gift cards, unattended transactions, and cutting-edge digital payment options, ensuring a seamless experience for customers across all touchpoints.<\/p>\n

Harris expressed gratitude for DataMesh\u2019s collaborative approach.<\/p>\n

\u201cDataMesh payment experts worked closely with our team to understand our requirements and design a flexible, future-proof architecture,\u201d he said.<\/p>\n

The partnership is pivotal for the fuel retail industry as consumer expectations evolve rapidly. With the rise of contactless payments, mobile wallets, and digital loyalty programs, providers must adapt swiftly to remain competitive and meet the demands of tech-savvy customers.<\/p>\n

DataMesh\u2019s track record of success in payments is further bolstered by its recent accomplishments, including being named the Best Service Innovation in the AFR BOSS Most Innovative Companies list for 2023. The company\u2019s ability to integrate cutting-edge technologies, such as enabling cryptocurrency payments for fuel purchases, has solidified its reputation as unique in the industry.<\/p>\n

As the partnership between Viva Energy and DataMesh takes shape, the fuel retail industry is poised for a transformative shift. By harnessing the power of DataMesh\u2019s innovative payment solutions, Viva Energy aims to elevate the customer experience, cementing its position as a leader in delivering seamless, future-ready services that cater to the evolving needs of modern consumers.<\/p>\n

\u00a0<\/p>\n

This article was developed in collaboration with DataMesh, a Stockhead advertiser at the time of publishing.<\/em><\/p>\n

This article does not constitute financial product advice. You should consider obtaining independent advice before making any financial decisions.<\/em><\/p>\n

<\/span><\/p>\n

The post Viva Energy taps DataMesh for next-gen payments and customer experience<\/a> appeared first on Stockhead<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

Viva Energy and DataMesh forge transformative payment technology partnership Integration of DataMesh\u2019s Unify across Viva\u2019s network promises seamless transactions Collaboration targets future-proof, contactless, and digital [more…]<\/a><\/p>\n","protected":false},"author":0,"featured_media":8266,"comment_status":"","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-8265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance"],"yoast_head":"\nViva Energy taps DataMesh for next-gen payments and customer experience - Economic Herald<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/economicherald.net\/?p=8265\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Viva Energy taps DataMesh for next-gen payments and customer experience - 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